Thursday, October 23, 2014
What You Can Expect When You Shop At Whole Foods Market, Beverly Hills
As you enter you see painted on the floor in giant letters "VALUES: No artificial flavors, additives, preservatives". But maybe your value is no artificial people? Sorry, you'll have to shop someplace else. Look to your left. Behind the counter is the surveillance staff, watching you enter, watching their screens. They watch you as a possible loss of income or a possible gain. They don't know which. They have to watch. You have your values, they have theirs. You value additive free food, they value humanity free profit and loss. They're allowed. It's a free country. Or no, not so free. Not if you don't want to be hunted while you shop by the surveillance staff. And not if you don't want to be subject to the empty politeness of customer service staff. True, the ritual respect of How are you today, sir? makes for a more efficient shopping experience than being hunted by the surveillance staff. But there is, or was, another kind of experience than shopping? Was there? What was that?
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